|  SystemSuite
                  7 Professional 
                    
                      | Reviewed
                                by: Mark
                                Goldstein, October 2007 Published
                          by:  VCOM
                          and Avanquest
 Requires: Any
                          PC running Windows 2000 or later, Internet connection
                          for product updates, 64MB free RAM, 40MB available
                          hard drive space
 MSRP: US$49.95
                          (upgrade pricing available)
                          
                          SystemSuite
                              7 Professional is a comprehensive set of integrated
                              PC security tools which includes antivirus, antispyware,
                              firewall, system recovery, system maintenance and
                              system monitoring utilities. Protection and maintenance
                            utilities are grouped separately in the program interface,
                            with various individual tools, components and configuration
                            settings assembled in logical subgroups. SystemSuite
                            7 Professional is designed to be installed and used
                            on home, SOHO and small business PCs of all kinds.
                            It is priced within reach of most consumers, leaving
                            little or no excuse for anyone to say, "My PCs
                            aren't protected because that darn security software
                            is just so gosh-awful expensive!"  SystemSuite 7 Professional is a large installation.
                            All in all you get a total of approximately 60 integrated
                            tools. SystemSuite 7 Professional, like all the other
                            competing products in this category, attempts to
                            be all things to all systems. It almost succeeds,
                            which is darn good for anything priced so inexpensively.  Rather than individually testing each one of the
                            five dozen tools, we installed and ran SystemSuite
                            7 Professional on three different workstations. Two
                            of the systems were running Windows XP Professional
                            and one was running Windows Vista Business. Installation
                            was flawless on all three systems. We turned on every
                            single automated feature available in SystemSuite
                            7 Professional including Checkpoint (a replacement
                            for the Windows Restore Point function which creates
                            backups of your system that you can roll back to
                            in the event of problems), antivirus and antispyware
                            monitoring, the NetDefense firewall, regularly scheduled
                            disk defragmentation, and Uninstall (which tracks
                            everything that enters your system including new
                            software and device drivers) for removing software
                            and uninstalling hardware drivers. |  |  After three weeks of use, we had a review meeting at which
                    everybody involved got a chance to express descriptions,
                    likes, dislikes and so on. Here are the results, organized
                    according to the order in which the components are presented
                  in the SystemSuite 7 Professional interface.
                  
				   Protection 
				     Antivirus - the Trend Micro antivirus engine does the heavy lifting
				       and updates are issued by Trend Micro through its various licensees
				       including VCOM/Avanquest of course. Virus detection was excellent, catching
				       everything in our arsenal and everything coming in via email. We could
				       not directly test zero-day threats because, as far as we know, none
				       appeared during the review period.Antispyware - Trend
				       Micro again does all the work under the covers. Detection is good,
				       not great, and we feel that Trend Micro needs to do some work in this
				       area. Of course, we say that about every suite product where the antispyware
				       component is concerned. Although best defense is a dedicated
				       antispyware utility, this component in SystemSuite 7 Professional
				       is acceptable. Add a stand-alone antispyware utility no matter which
				       security & maintenance
				       suite you buy.Firewall - The previous version of the NetDefense firewall was essentially
				       flawless. This version is not, apparently because VCOM may have changed
				       the underlying firewall engine. Mind you, it's better than the firewall
				       that Microsoft built into Windows Defender, so you're better off with
				       NetDefense. Again, this component is good but not great. It failed to
				       detect and register several stealthy utility products that regularly
				       require Internet access, leaving the products to access the web unmonitored
				       and unfiltered. But it's still better than the Windows firewall.  Maintenance 
				     Diagnose - While not as comprehensive as similar components offered
				       in competing suites from Symantec and McAfee, it does a good job for
				       home, SOHO and small business computer users by supplying results which
				       are generally understandable. You can launch small system monitors which
				       by default provide real-time status of Processor Time (why not label
				       it CPU instead?), Threads (meaningful mainly if you're monitoring a
				       multicore processor), Available MByte (why not label it Available RAM
				       instead?), and Disk Time (which we think means disk activity, but since
				       the readout is a percentage number, we're not actually sure). Those
				       are the default monitors, but you can add additional panels with customs
				       names and a whole range of individual resources and hardware monitors
				       to each panel. Diagnose also contains a SMART disk test function to
				       check SMART-enabled hard drives (i.e., almost every hard drive manufactured
				       over the past 10 years). Fix & Maintain - Registry analysis is good, but some of the registry
				       'errors' it reports aren't really errors. The result? A few disabled
				       programs (e.g., Microsoft Visio 2003 in one case) which either have
				       to be re-registered by entering the serial number or reg code, or in
				       one case completely reinstalled. Otherwise, it's a very good component,
				       so you have to get into the habit of reading the results of the scan
				       to un-checked items you know are a problem before clicking the Fix button.
				       Functional testing before and after registry repairs with Fix & Maintain
				       and after running Optimize to defragment the registry showed
				       a noticeable improvement in overall system response and
				       shorter boot/reboot times.Optimize - Jet Defrag has been a component in SystemSuite for years
				       and it works quite well. It's not super speedy, but it gets the job
				       done on hard drives. Always perform a backup before doing maintenance
				       or drive defragmentation of any kind. The registry defragmentation and
				       compacter also works well. Cleanup - Cleans out temp folders, Internet file caches, duplicate
				       files, backup (BAK, OLD, etc.) files, zero byte/zero length files and
				       generally roots around in Windows to get rid of all sorts of other junk
				       as well. It works properly and is easy to configure. Recovery - FileUndeleter, RescueDisk, Checkpoint, Emergency Manual
				       and UndoIt all seem to work well. Of course you never really need any
				       of these tools unless you're in the midst of an emergency. If you don't
				       already have a rescue boot CD or DVD or some sort, then you're a doofus.
				       We deleted a few system files and then successfully used the recovery
				       disk to reboot a system and repair it. We also deleted all sorts of
				       files in all sorts of places, then used either FileUndeleter or UndoIt
				       to get everything back. The only problem we encountered had to do with
				       efforts to recover files located in areas of a hard drive that had been
				       partially overwritten. In other words, these recovery components should
				       work in most typical situations, but they're not designed to be industrial
				       strength PC repair bench utilities. SystemSuite 7 Professional makes
				       it easy to create a rescue boot CD. The Checkpoint component is the
				       star of this bunch however, and makes the Windows Restore Point function
				       look positively lame and unreliable by comparison. Uninstall - This one tracks existing and new program installations
				       to help root out all of the dozens of files and registry entries installed
				       by most software in order to help thoroughly uninstall, leaving little
				       if anything behind. The Uninstall component generally does a much better
				       job than Windows and many program-specific uninstallers. It works better
				       on software it originally tracked than it does on software that was
				       already present before SystemSuite 7 Professional was installed.Zip - As part
				         of a comprehensive file maintenance routine, some people
				         like to archive, or rather ZIP compress older files
				         into more compact units. You can save hard drive space
				         and make more efficient use of CD or DVD backup discs.
				         However, SystemSuite 7 Professional does not include
				         any sort of supporting, integrated file management tool,
				         so the Zip component is a bit of an orphan. It works
				         well enough, but it's also limited in functionality
				         compared to almost all of the stand-alone Zip utilities.
				         On the other hand, it's much better than the rudimentary
				         Zip capability built into Windows, so if you haven't
				         yet purchased your own copy of WinZip and you already
				         have SystemSuite (or will have it shortly), it should
				         fit most of your needs. The Zip&Backup
				         part of this thing is useful for putting together quick,
				         customized backups. It's quick and easy to use. 
 Cons: In
			          the dim memories of times long past, I remember a product
			          from Mijenix Software called SystemSuite. It was a speedy
			          and efficient Thoroughbred compared to the enormous system
			          protection and maintenance suites available today. These
			          suites are enormous today, mainly in response to the vast
			          array of threats and system complexities. Mijenix Software
			          was absorbed by OnTrack (in 1999), which then sold SystemSuite
			          to VCOM (in 2002). VCOM was acquired by BVRP (in early
			          2005) which then changed its name to Avanquest (mid-2005).
			          Avanquest is a huge multi-national software publisher.
			          Just thought you'd like to know. Like all products of its
			          kind, SystemSuite 7 Professional hooks deeply into your
			          system and that can sometimes cause slowdowns during program
			          launches and during software installations and updates,
			          largely due to the way in which the antivirus component
			          watches and analyzes files entering and exiting RAM. The
			          NetDefense firewall engine is new but does not seem to
			          hold up as well as the engine in SystemSuite 6 and earlier,
			          essentially missing some test stealth program launches.
			          The virus signature and definitions updates still take
			          too long to download and install, requiring far too many
			          mouse clicks from the user to complete the process. This
			          sort of thing should be largely automated by now and hasn't
			          improved at all since SystemSuite 5. The Registry cleanup
			          component generally works well but occasionally deletes
			          important keys, my Microsoft Visio 2003 registration being
			          a prime example. A QuickBooks Pro installation was also
			          messed up by the registry cleaner and we had to reinstall
			          the program. This has been a SystemSuite problem for some
			          time and I really wish the developers or someone in QA
			          testing at Avanquest would fix the issue. The Zip utility
			          is useful enough but seems out of place in the absence
			          of any other file or document management tools. The inclusion
			          of the Zip features would make more sense if VCOM fixed
			          some bugs in its powerful PowerDesk 6 file manager and
			          folded it, along with a backup scheduler, into SystemSuite
			          7 Professional. The help system is well organized, but
			          it's not context sensitive so there's no component specific
			          help in each part of the program.   Pros: The antivirus and antispyware engines work well. While
				     Symantec, McAfee and Kaspersky Lab seem to be leading the
				     pack, SystemSuite's TrendMicro underpinnings are close behind
				     and in fact the differences between most of the middle and
				     upper tier security suites are minimal. Virus detection,
				     update lag for new malware and threat signatures, zero-day
				     threat protection and the firewall all rank among the top
				     five in security suite products on the market right now.
				     For fifty bucks you get a 3-license package which seems ideal
				     for most home, SOHO and small business use. At this price
				     there's really no excuse for not having proper PC protection
				     and maintenance. For Windows PC users who have experienced
				     the shock and frustration of bad device drivers or product
				     updates messing up the system and the subsequent lack of
				     an uncorrupted Windows system restore point, Checkpoint is
				     on its own worth the price of the whole suite. The registry
				     cleaning and optimization tools will usually make older,
				     poorly maintained systems feel faster and more responsive.
				     The recovery tools will save you from yourself more often
				     than you might imagine. SystemSuite 7 Professional works
				     as advertised and in addition provides plenty of extras to
				     help keep Windows PCs of all types running smoothly and securely.
			       Recommended. 
                    
                      | KSN
                            Product Rating: |  |  
 
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